FREQUENTLY ASKED QUESTIONS

Cottonique: The Authority in Allergy-Free Apparel is one among the many brands under Essential Layer Inc., a company built on the core belief of providing innovative apparel solutions to fill the exact needs of individuals who have no alternatives.

With over six decades of garment manufacturing experience and excellence, ELI remains ever dedicated to creating and supplying superior garments and textile accessories, all the while ensuring the well-being of their employees and preserving the environment.

GENERAL INQUIRIES

ORDERS

PAYMENT AND REFUND 

SHIPPING CONCERNS 

RETURNS & EXCHANGES

PRODUCT INFORMATION

PRODUCT CARE

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h